Refund & Returns Policy

Effective Date: 03/06/2026

At Airplane Balloons, we take great care in preparing and delivering our products to ensure the best quality for our customers. Please review our return and refund policy below.

No Refunds or Exchanges

All sales are final.

At Airplane Balloons, we do not accept refunds or exchanges under any circumstances once the products have been delivered or picked up from our store.

It is the customer's responsibility to carefully inspect their order before accepting delivery or picking it up. This includes verifying that:

• All products are correct
• Quantities are accurate
• Personalized items match the requested details
• Items are in satisfactory condition

Once the order has been accepted or picked up, it is considered final and non-refundable.

Order Issues

If there is an issue with your order at the moment of delivery or pickup, please notify us immediately so that our team can review the situation and address it promptly when possible.

Requests reported after the order has been accepted or picked up may not be eligible for review.

Policy Enforcement

This policy is strictly enforced in order to:

• Maintain the quality and integrity of our products
• Ensure proper handling of balloon arrangements and decorations
• Provide fair service to all customers

By placing an order with Airplane Balloons, you acknowledge and agree to this No Refunds or Exchanges Policy.

Contact Information

If you have any questions about this policy, please contact us:

Airplane Balloons
6108 South Dixie Highway
West Palm Beach, FL 33405
Phone: (561) 660-2219
Website: https://airplaneballoons.com